COVID 19 Policies

Office Policies & Procedures

• Staff Members and patients are to abide by CDC guidance for face coverings.
• Masks will be provided to patients who do not arrive wearing one.​
• Hand sanitizer will be made available for patients/clients.
• Office surfaces are cleaned with disinfectant between each patient visit.
• Patient visits are staggered with at least 15 minutes between appointments, as much as possible, to minimize cross traffic and allow time for cleaning.
• An air filter is in place in the office.
• Administrative staff members will be working from home unless an in-office presence is necessary.
• If Medina County becomes a Purple County, or non-essential businesses are temporarily shuttered, all appointments will be conducted virtually.

Patient Policies

• Virtual appointments are encouraged.
• Patients are asked to attend appointments alone. In some instances, one visitor may be permitted upon request. This is at the discretion of the provider.​
• Patients must complete a Covid-19 Screening Questionnaire 24 hours before their appointment. This will be sent via email.
• Based on the questionnaire results, the provider can decide to reschedule or change the appointment to a virtual format.
• Temperatures checks will be completed upon arrival of patients and visitors. If a temperature of 100 degrees or higher is recorded, the provider may reschedule or change the appointment to a virtual format.

Covid-19 Screening Questionnaire

Your email appointment reminder will contain the link to our Covid-19 Screening Questionnaire. The email will be sent 24 hours before your appointment and must be completed for the provider to meet with you. If you have any issues accessing the questionnaire, please feel free to call the office or click here to fill it out.